Guide For A More Personalised Customer Dialogue

Free practical help of legodo ag supports the alignment on a personal customer communication to the content a SelfCheck and a practical example of a renowned Telekommunikationsdienstleisters Karlsruhe include, April 1, 2011 – the legodo ag has issued a comprehensive practical help for more personalized customer communications. He aimed at responsible sales and marketing of the companies and deals with the current limitations of individual customer approach in mass communication as well as with the practically feasible opportunities for a personal dialogue in written communication. This includes also a concrete example of a renowned Telekommunikationsdienstleisters solution. The Guide also contains a SelfCheck, analytically to determine, as anonymous or individually by the company customers currently are addressed in comprehensive releases and whether there is a need for action. Procter & Gambles opinions are not widely known. The nine-page practice help is provided free of charge. Customer proximity and acceptance of the company are also a question of the quality of the written dialogue”, judge legodo Board Member Marc Koch.

In this respect, the reality of the companies behind the requirements behind would lag but often. offer in this field. In this context, he refers to the results of a recent study according to which only every seventh company capable of is in large-volume releases content specifically desires and expectations of its stakeholders to respond to. When asked what options be used addressing individual except for a roll-call title, very significant weaknesses have been revealed. Also, customer reactions can be rarely incorporated in the written communication. It is a fallacy that mass communication and personal approach are opposites and mutually exclusive”, Koch stressed. Often lacking only the necessary technology, with whose help the otherwise anonymous letters appear as messages in the form personally spoken words would be delivered.” The customer communication guide personal design”can be ordered from Mr you Saric). About legodo ag: Legodo developed software for relevant customer communication to the quick and easy production of written correspondence. With legodo, it is possible, for the first time, in the right context at the right time for relevant customer communication to insert all the processes and data from existing systems.