However, when recovering an appreciation for the person of one, when you retrieve the satisfaction, comfort and the feeling of being comfortable with yourself, eating well is a behavior and a habit that comes naturally. To thin the excess weight and maintaining weight loss is essential to make a change in consciousness. We need to "use your head for losing weight." Enough said evidence that without a change in consciousness positive and productive, to the extent that the person continues to receive in a conflict and maintaining an unhealthy relationship with food, everything is casual and temporary weight loss, everything to lose weight is retrieved .

You have to dance with them. You have empathy, and enter his world." Be reliable, be responsive and be credible local cable and utilities are a prime example businesses that do not possess these qualities, Waller said. When a customer calls in need of service, give vague ideas of when it will be there ("sometime 9-4), sometimes not appear at all, and are generally indifferent to the concerns of customers. Because of this behavior have lost almost all credibility in public opinion. On the other hand, companies such as Mercedes-Benz, Ritz Carlton Hotel, Disneyland and have a reputation for impeccable customer service, where employees are always on hand to meet the needs of all customers at any time. These companies earned this reputation with years of training their employees to put the customer first.

"Customer perception is everything," Waller said. "People pay for peace of mind. They want the security, integrity and assurance that if there is a problem, will be handled promptly." All this advice reached the platinum rule, or "treat people as they want to be treated." This rule is the golden rule one step further, forcing employees to assess exactly what the customer wants and act accordingly, not only do as they like to perform in the same situation. "You can not reach all the way" he said. "You do not deal with reality. Nobody knows. We look after our perception of reality. "Waller said any attitude in good customer service is part of the" as if "clause. always act" as if "you're the only personal contact that the customer has with the company, and behave" as if "the reputation of the whole company depends on you." The "as if" clause places where you have to be, "Waller said." The bottom line boils down to relationships and how to treat others. "